How I work
I’m consultative, direct and practical. I ask questions, dig into the data, and don’t hide behind process when the process is the problem.
My experience spans customer success, strategic account management, SaaS growth, email deliverability, sales development, infrastructure and business systems. That range helps me translate between executives, customers, product teams, engineers and frontline operators.
What matters to me
Clear expectations. Honest communication. Strong follow-through. Customer outcomes that create business value instead of activity for activity’s sake.
